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Card Management
You can activate your card by logging into the customer portal and following the activation prompts, or by contacting our support team for assistance.
Immediately request deactivation via the portal or contact support to prevent unauthorized use. You can then request a replacement card.
Log in to your portal, select the card, and choose 'Reset PIN'. Follow the instructions to set a new PIN securely.
Funding & Payments
You can load funds via bank transfer, mobile money, or at any Daniel Aguiar Motors service station. Details are available in your portal under 'Funding Options'.
Payments may take up to 24 hours to process. If not reflected, attach proof of payment and contact support for assistance.
Transaction Issues
Go to your portal, find the transaction, and click 'Dispute'. Provide details and our team will investigate promptly.
Transactions may take a few minutes to appear. If still missing, refresh your portal or contact support with transaction details.
Portal & Reporting
Check your internet connection, clear your browser cache, and try again. If the issue persists, contact support.
In the portal, go to 'Reports', select your criteria, and click 'Export' to download as PDF or Excel.
Security & Fraud
Contact support immediately with all relevant details. We treat all security issues with urgency.
General Inquiry
You can use our support form, email support@danielaguiarmotors.co.zw, or call our hotline listed on the contact page.